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Thryv Review: Best CRM Software For Small Businesses?

Last updated on October 2, 2020

Rating: 5 out of 5.

Thryv Review: Introduction

In the current pandemic situation, when the worldwide economy is unstable, the future of many businesses are at stake. Most of them have resorted to work-from-home while others have started curtailing their investments and expenses. And the most affected of them are the small businesses. The need of the hour is to go online and develop social reputation. This is the area where most businesses struggle to “thrive”. Thryv comes in as a rescue with its Customer Relationship Management (CRM) software. In this Thryv review, I’ll walk you through all the details you should know to help you make an informed decision before you go for purchase.

Why Thryv?

Thryv is a complete end-to-end cloud based software specially designed for new and upcoming small businesses. It helps them get organized, communicate with their customers, and get paid, so they can get back in control. Thryv provides all your business apps in one platform so that you don’t have to log in to 20 different apps to do your most important work. Further, you can view your messages, calendar, payments and reviews in a quick glance. And, you’ll always know where your business stands with a powerful dashboard and instant notifications.

Thryv recently got listed in Nasdaq. It gives one more reason to trust the software.

Nasdaq’s Tweet

Features of Thryv

Thryv review

Thryv system full of features and done for you tools which any business needs to run and grow successfully. It is based on the following main pillars:

  • Reputation Management
  • Appointment Scheduling
  • Billing & Invoicing
  • Contact Management
  • Customer Relationship Management
  • Lead Management
  • Marketing Automation
  • Real Estate CRM
  • Review Management
  • Social CRM Tools
  • Small Business CRM
  • SMS Marketing
  • Social Media Marketing
  • Social Media Management

Benefits Of Thryv

Cloud Based Software

You do not need to install any software in your Mac or windows system. Thryv is completely cloud based and can be accessed from anywhere in the world. All you need is a laptop/ pc with an internet connection. And the best part, it is mobile-friendly too.

End-to-end Client Experience

Management of your business is in your full control because of the comprehensive one-in-all dashboard. Be it the leads, emails, email marketing, social marketing, payments, billing & invoices, reviews, ratings etc., you find it all in your computer screen. Everything is user friendly and fully customizable according to your needs.


Thryv is completely responsive and mobile-friendly. This ensures that you never get out of touch from your business and clients. It works on both iOS as well as Android.

Perfect For Small Businesses

The small businesses are the ones that face the maximum problems to grow. They lack social presence, and do not have a huge client list. They also suffer managing different aspects of business because of less manpower. Thryv has proved to be successfully handling thousands of small businesses and helping them grow.

No Need To Pay For Different Services

As small businesses we subscribe to various services like customer communication, generating online review, lead generation, email automation, social media marketing, payment gateways, CRM, etc. and pay monthly or annually for all of them separately. However, with Thryv you can perform all the above functions with just one subscription.

Client Nurturing

One of the best features of Thryv is client nurturing. A study shows that we get 60% sales from our old customers. Most businesses fail to keep up with them in search of newer clients. Thryv’s well crafted personal-cum-professional emails and reminders help you nurture your prospects and eventual sales.

Review Generation

You can rack up more 5-star reviews, in less time, and with less effort. With automatic review requests, Thryv makes it easy for your happy customers to tell the world how great you are. This plays a very crucial role in establishing your online presence. 97% of customers say online reviews strongly influence their decision to choose one business over another.

More Customer Reach

Thryv helps you to be everywhere your customers are looking. It locks and loads your business information across 60+ trusted online sites. With loads of text templates as well as a library of social media posts, you are never out of touch with your customers.

Limitations Of Thryv

The only limitation of Thryv is that customers/ businesses worldwide cannot use their services. It is available only for the United States of America.

Also, they do not reveal their price. However , you can go for a free demo to get a hands on experience of the software and purchase it only if you are fully satisfied.

Thryv Review: Conclusion

If you are just staring out, or are a new establishment and you are finding it hard to establish your brand, I would highly recommend you go for Thryv. I believe you will get full control of your business and can focus on its growth.

There is a free demo available, so you have nothing to loose. It is 50% more affordable than a similar CRM software Podium, and offers a full business management system.

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